School FAqs

For a smooth picture day, we recommend creating a schedule for picture day that will work best for your school. Once created, share it with your staff so that everyone is prepared for their picture time slot.

On picture day, one of our team lead photographers will correspond with you on specific scheduling needs you may have. They will likely as for a copy of a schedule, if one is prepared.

For students can staff who are new, or in the event that a QR card is misplaced, a generic QR card can be filled out on picture day. 

It is important that generic QR cards are filled out clearly and with the name and title that should appear on a school ID.

If a student has two order form flyers (example: one for mom and one for dad), they will need to fill out a generic QR card for their second order form flyer.

Retake day is for new students and staff members, transfer students, for any subject who may have missed original picture day, and for any subject who was unhappy with their original picture and would like another try. 

We generally experience a 3% retake rate for each school.  Plan to have about that many subjects wanting or needing a retake.

We will be in and out of the school as quickly as possible.  Please encourage subjects needing retakes to be ready for when they are called down.

Yes please! Volunteers or PTA assistants are more than welcome to join us on picture day and lend a hand! Plus, we offer complimentary picture packages to each volunteer and assistant as a huge thank you for their help! 

Your team lead photographer can help give quick guidance to how volunteers and assistants can be most helpful. 

Please direct parents to order via our website: www.wearegeskus.com/order

A parent can order from their child's proof sheet. There are instructions included on how to order via mail, or online.

Please note, prices are a little higher for post-orders as there is additional labor involved in processing an order after initial picture day.

Or via order form flyer:
The child just needs to bring in their order form with payment on picture day

Or by phone:
(800) 948-1120 ext. 1

Or via mail:
Geskus Studios
ATTN: Ordering Department
10 Whitaker Way, Unit 4
Seabrook, NH 03874

Orders will arrive 4-6 weeks after your picture day.

If you placed a late order, your package will arrive 10-14 days after checkout.

If you ordered a digital download, your image will be sent in a link to the email address you provided at checkout. If you have not received an email, please check your spam or junk folder.  If you still don't see it, call us at (800) 948-1120 ext. 1.

The lead photographer that joins you on picture day will leave behind a 'thank you bag', which includes a pre-paid envelope for any late order forms you may receive.  We suggest waiting about a week after picture day to collect late orders.  Then seal up the envelope and pop it in the mail - we'll take it from there!